Joomdle 2.x Installation

Blank user email fields in moodle

  • Mahdi Hashemi
  • Topic Author
  • Offline
  • New Member
  • New Member
More
4 years 3 months ago - 4 years 3 months ago #1 by Mahdi Hashemi
Blank user email fields in moodle was created by Mahdi Hashemi
Hi

I have a problem with Joomdle!

When a user registers in Joomla, the user in the moodle is created with an empty email field , while the user in Joomla has completed the email field.

Once the site administrator edits and saves the user in Joomla backend, the email field is also transferred to the moodle.

System health check has no errors

User registration is done through Joomla

Please help me!
Thanks
Last edit: 4 years 3 months ago by Mahdi Hashemi.

Please Log in or Create an account to join the conversation.

More
4 years 3 months ago #2 by Antonio Durán
Replied by Antonio Durán on topic Blank user email fields in moodle
Hi.

Are you using normal Joomla registration?
If you create a user in the backend directly, does the user data get transferred to Moodle?

Please Log in or Create an account to join the conversation.

  • Mahdi Hashemi
  • Topic Author
  • Offline
  • New Member
  • New Member
More
4 years 3 months ago #3 by Mahdi Hashemi
Replied by Mahdi Hashemi on topic Blank user email fields in moodle
Yes I use Joomla normal registration

There is also same problem when creating a user from the joomla backend directly and the email field in the moodle is empty

Please Log in or Create an account to join the conversation.

More
4 years 3 months ago #4 by Antonio Durán
Replied by Antonio Durán on topic Blank user email fields in moodle
When you first create a user, are first and last name passed to Moodle? Or are they blank like the email?

Please Log in or Create an account to join the conversation.

  • Mahdi Hashemi
  • Topic Author
  • Offline
  • New Member
  • New Member
More
4 years 3 months ago #5 by Mahdi Hashemi
Replied by Mahdi Hashemi on topic Blank user email fields in moodle
Yes, first and last name passed to Moodle
Only the email field in the moodle is empty

Please Log in or Create an account to join the conversation.

More
4 years 3 months ago #6 by Antonio Durán
Replied by Antonio Durán on topic Blank user email fields in moodle
Wow, that is weird: in all these years, I never saw something like that happening....
Maybe there some conflict with some other extension? I recommend you to set up a clean Joomla/Moodle installation, with no additional plugins but Joomdle, and test there to see if you have the same issue.

Please Log in or Create an account to join the conversation.

  • Mahdi Hashemi
  • Topic Author
  • Offline
  • New Member
  • New Member
More
4 years 3 months ago #7 by Mahdi Hashemi
Replied by Mahdi Hashemi on topic Blank user email fields in moodle
I have no problem with my other sites that use joomdle!
I have this problem on one of my sites
I did not have a problem with this site until 2 months ago
I have not installed a new extension on this site in the last two months!

Please Log in or Create an account to join the conversation.

More
4 years 3 months ago #8 by Antonio Durán
Replied by Antonio Durán on topic Blank user email fields in moodle
Well, something must have changed if it was working before... As I have never seen that happening, I cannot really give you any ideas on where to look.
I would need to debug on the site directly....

Please Log in or Create an account to join the conversation.