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Unable to install Joomdle 2.0.1
- Pierrick Le Brun
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First of all, I want to thank you for your work with Joomdle which I am testing ATM on a staging site.
And on this staging site with Joomla 4.1.5, when I try to install joomdle 2.0.1 I get this error message:
An error has occurred.
0
Failed opening required '/xxx/xxx/xxx/administrator/components/com_joomdle/helpers/content.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php')
When I checked on the file directory, Joomdle was not installed even though it got correctly decompressed in the /tmp directory
So, I tried to install Joomdle 2.0.0, I also tried to revert to php 7.4, but I got the exact same error message
However, a couple weeks ago, I tested Joomdle 2.0.0 on an earlier staging of the same website with php 7.4 and an earlier version of Joomla 4.1.x (not sure which one, it probably was 4.1.3) and everything worked perfectly.
Hope this info is useful to you.
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- Antonio Durán
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Can you try installing other extensions to see if the problem is more general? There are people installing 2.0.1 without any issues, so I would say this is a problem with your site, not related to Joomdle.
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- Pierrick Le Brun
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I did have the same thought, so I installed other extensions to check it out, and I did so without any problem.
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- Antonio Durán
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- Pierrick Le Brun
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So just now I reverted back to php 7:4 just in case, and this time I got a 500 server error during install
So what I'll do now is set all error messages to the fullest, try again, and check all the logs.
Will report on this later on.
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- Pierrick Le Brun
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- Pierrick Le Brun
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- Antonio Durán
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This may be related to a problem reported by another user, but it happened on update. It seems you are updating too....You can try uninstalling every Joomdle related extension, and then installing it again, to see if that helps.
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- Pierrick Le Brun
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So to make the story short, joomdle installed correctly in a previous snapshot, but not on a newer one.
Since this could be caused by a number of reasons, including diverse updates from joomla core as well as other extensions, as well as new configurations, I am in the process of tracking back older snapshots and find one that is working with joomdle, and then work from there on.
I'll report back as soon as I find something useful.
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- Pierrick Le Brun
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